10 AM - 5 PM
Closed
Privacy Policy
Applies to: UltimateK9.com
The respect of your privacy is of the utmost importance to Ultimate K9 ("Ultimate K9," "we," "us," or "our"). This Privacy Policy ("Policy") describes how we collect, protect, and use personally identifiable information ("Personal Information") you ("User," "you," or "your") may provide on the UltimateK9.com website and any of its products or services (collectively, "Website" or "Services").
By using the Website or its Services, you consent to this Policy and our practices regarding the collection, use, and disclosure of your Personal Information.
1. Scope of This Privacy Policy
This Policy applies to all information collected online through UltimateK9.com, including its services, tools, and features. It does not apply to offline data collection or third-party websites we do not own or control.
2. Information We Collect
Personal Information
We may collect the following Personal Information directly from you:
First and Last Name
Mailing Address
Postal Code or Zip Code
Email Address
Phone Number
Additional materials, such as articles, images, feedback, or survey responses
Automatically Collected Information
We may also collect certain information automatically when you visit our Website:
IP Address
Browser Type and Version
Operating System Type and Version
Referring/Exit Pages
Pages Visited and Time Spent
Date and Time of Access
Search Queries and Interaction Data
This information helps us analyze trends, manage our Website, and enhance user experience.
3. Consent and Legal Compliance
We collect, process, and store Personal Information only with your explicit consent, as required under PIPEDA and GDPR. Consent can be withdrawn at any time by contacting us at info@ultimstek9.ca.
4. Purpose of Data Collection
We use Personal Information for the following purposes:
Service Delivery: To process orders, deliver products, and provide services
Customer Support: To respond to inquiries, provide updates, and resolve issues
Marketing and Promotions: To send newsletters, special offers, and targeted advertisements
Improving Services: To personalize user experience, analyze usage trends, and develop new features
Compliance and Legal Obligations: To fulfill legal requirements and respond to law enforcement requests
5. Retention of Personal Information
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Afterward, data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Cookies
We use cookies to enhance your experience and for statistical purposes. Cookies may track:
Session Details
Navigation Patterns
Login Information (if "Remember Me" is enabled)
You can manage or disable cookies via your browser settings. Disabling cookies may impact certain Website features.
Third-Party Cookies
We partner with third-party services, such as Google Ads, to deliver personalized advertisements. These cookies are governed by their respective privacy policies.
Embedded Content
Embedded content from third parties (e.g., videos, social media) may collect data and track your activity as per the third-party policies.
7. Use of Automated Decision-Making
We may use automated tools to improve services and offer personalized recommendations. However, users are not subject to decisions based solely on automated processing that significantly affects them without prior consent.
8. Data Sharing and Third Parties
We share your Personal Information only in these circumstances:
With trusted third-party service providers for payment processing, marketing, and analytics
With legal authorities if required by law
All third parties are bound by confidentiality agreements and privacy laws.
9. Newsletters and Marketing Emails
You may subscribe to newsletters or promotional emails. You can unsubscribe at any time via the provided link or by contacting us at unsubscribe@UltimateK9.com. All communications comply with the Canadian Anti-Spam Legislation (CASL).
10. Security Measures
We prioritize the security of your Personal Information by employing:
SSL Encryption
Firewalls and Malware Scanning
Restricted Access to Authorized Personnel
Regular Security Audits
Despite these measures, no online system is 100% secure. Users acknowledge the inherent risks of online data exchange.
11. Breach Notification
In the event of a data breach:
We will notify affected users within 30 days.
Breaches posing a significant risk will be reported to the Office of the Privacy Commissioner of Canada (OPC) or other authorities as required.
12. Children's Privacy
We do not knowingly collect data from children under 16. For minors under 15, guardian consent is required under GDPR. Contact us if you believe a minor has provided information.
13. User Rights Under Privacy Laws
Access and Rectification
You can request access to or correction of your Personal Information.
Data Portability
You may request your Personal Information in a portable format.
Right to Object and Withdraw Consent
You can object to specific processing activities or withdraw consent at any time.
Deletion Requests
Request data deletion by contacting us at info@ultimstek9.ca.
14. Advertising and Social Media
We use third-party advertising partners (e.g., Google Ads, Facebook) to deliver personalized ads. These platforms may track your activity. Refer to their privacy policies for more details.
15. Data Processing Outside Canada
Personal Information may be processed on servers outside Canada. We ensure all transfers comply with PIPEDA and GDPR standards.
16. Third-Party Privacy Practices
This Policy does not govern third-party websites linked on our Website. We encourage users to review their privacy policies.
17. Embedded Content Tracking
Third-party embedded content (e.g., YouTube, social media posts) may collect your data or track interactions as per their privacy practices.
18. Social Media Sharing
Social media buttons on our Website may collect cookies or log interactions. These are governed by the respective platform's policies.
19. Retention of Comments
Comments and metadata are retained indefinitely to streamline approval of future comments.
20. Users’ Accounts
Registered users can access, modify, or delete their accounts anytime. Deleted accounts result in the removal of associated data except where required by law.
20. Users’ Accounts
Registered users can access, modify, or delete their accounts anytime. Deleted accounts result in the removal of associated data except where required by law.
21. Opt-Out of Targeted Advertising
You can opt out of targeted advertising by managing settings in Google Ads or using industry-standard tools like the Network Advertising Initiative’s Opt-Out Tool.
22. Complaints and Disputes
For complaints, contact info@ultimstek9.ca. If unresolved, escalate to the OPC.
23. Data Minimization
We collect only the data necessary for specified purposes to comply with GDPR and PIPEDA.
24. Use of Analytics
We use analytics tools (e.g., Google Analytics) to monitor user interactions and improve services. These tools may store anonymized data.
25. Rights to Complaint
You may lodge complaints with the Office of the Privacy Commissioner of Canada (OPC) at https://www.priv.gc.ca.
26. Anti-Spam Compliance
All marketing communications comply with CASL, ensuring recipients can easily opt out.
27. International Data Transfers
For cross-border data transfers, we ensure compliance with applicable laws, including GDPR.
28. Updates to the Privacy Policy
Changes to this Policy will be notified via Website announcements or emails. Regularly review the Policy for updates.
29. Contact Information
30. Governing Laws
This Policy complies with:
Personal Information Protection and Electronic Documents Act (PIPEDA)
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Last Updated: [Insert Date]
